Is this Portola Hotel & Spa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Portola Hotel & Spa?

Check-in time for Portola Hotel & Spa starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Portola Hotel & Spa have a swimming pool?

Yes, this Portola Hotel & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Portola Hotel & Spa?

Best-rates for the Portola Hotel & Spa starts from $442 per night with includes Business Services, Entertainment, Ocean View, Wellness Facilities, Guest Services, Child Friendly, Hot Tub, View, Accessibility, Pet Friendly, Pool, Wheelchair Accessible, Oceanfront, Laundry, Sports/Activities, Air Conditioner, Fireplace/Heating, Restaurant, Breakfast, Kitchen, Security/Safety, EV Charge Station, Bar, Parking, Balcony/Terrace, Spa, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Portola Hotel & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Portola Hotel & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Portola Hotel & Spa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Portola Hotel & Spa?

Based on the information reported by the owner or manager, the Portola Hotel & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Portola Hotel & Spa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Portola Hotel & Spa | Hotel in Monterey

| 8.4 (1686 Reviews) | Pet Friendly 1 Bathroom 48 Guests

Old Monterey Hotel | Portola Hotel & Spa

Hotel in Old Monterey, Monterey

Located near Fisherman’s Wharf, it has easy access to shopping, dining, and whale watching. The Portola Hotel & Spa is 1 mi from the historic Cannery Row. Guest rooms feature a flat-screen TV and a refrigerator. The private bathroom includes eco-friendly amenities and a make-up mirror. Select rooms offer views of the harbor.

Portola Hotel & Spa is located in Monterey.

This 358 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Accessibility, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 1686 reviews with the average score of 8.4 . Coming to Monterey and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 358 Bedrooms Hotel if you want to learn more about this place in Monterey. These details are authentic, as they are provided by our partner, booking.com.

This Portola Hotel & Spa in Monterey is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Portola Hotel & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Kids' meals

Restaurant

Wine/Champagne

Parking

Parking on site

Parking

Accessible parking

Parking garage

Electric vehicle charging station

Accessibility

Visual aids (Braille)

Toilet with grab rails

Raised toilet

Auditory guidance

Wheelchair accessible

Lowered sink

Activities

Beach

Hiking

Fitness center

Snorkeling

Full-body massage

Diving

Couples' massage

Back massage

Spa facilities

Massage

Hot tub/Jacuzzi

Fishing

General

Elevator

Wifi in all areas

Smoke-free property

Pet friendly

Safe

Heating

Air conditioning

Paid Wifi

Facilities for disabled guests

Non-smoking rooms

Guest Services

Pet bowls

Fax/Photocopying

Dry cleaning

ATM on site

Laundry

Baggage storage

Vending machine (snacks)

Concierge

Vending machine (drinks)

Meeting/Banquet facilities

24-hour front desk

Ironing service

Valet parking

Invoice provided

Internet

Internet

Wifi

Outdoors

Outdoor pool (year-round)

Outdoor furniture

Terrace

Outdoor pool

Security/Safety

Smoke alarms

CCTV outside property

Fire extinguishers

Key card access

CCTV in common areas

Security alarm

24-hour security

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

First aid kits available

Contactless check-in/out

Cashless payment available

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Spa

Heated pool

Beach chairs/Loungers

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Guests may make reservations for a maximum of 9 rooms. 10 or more rooms is considered a group and needs to be booked directly through the sales department, please note that digital credit cards are not accepted at check-in. a physical credit card with the guest's name must be presented at check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

7.52

Location:

9.38

Staff:

8.59

Facilities:

8.57

Comfort:

8.86

Cleanliness:

8.85

Simon

Nov 24, 2025 08:00:00 AM

Review Score: 9

United Kingdom

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Portola King Room Room Type: Triple Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Kitchen Refrigerator Room Amenities Fold-up bed
Portola Room - Two Queen Beds Room Type: Quad Room Size: 32 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Kitchen Refrigerator
King Room with Courtyard View Room Type: Triple Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Outdoors Balcony Kitchen Refrigerator Room Amenities Fold-up bed
Two Queen Beds with Courtyard View Room Type: Quad Room Size: 32 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Outdoors Balcony Kitchen Refrigerator
Partial Harbor View - One King Bed Room Type: Triple Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Kitchen Refrigerator Room Amenities Fold-up bed
Partial Harbor View Queen Room Room Type: Quad Room Size: 32 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Kitchen Refrigerator
Portola King Room - Disability Access Room Type: Triple Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Kitchen Refrigerator
Queen Room with Two Queen Beds - Disability Access Room Type: Quad Room Size: 32 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Kitchen Refrigerator
Courtyard Room - One King Bed - Accessible Room Type: Triple Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Outdoors Balcony Kitchen Refrigerator
Partial Harbor View - One King Bed - Accessible Room Type: Triple Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Kitchen Refrigerator Room Amenities Fold-up bed
Portola Room with 2 Queen Beds - Accessible Room Type: Quad Room Size: 32 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Kitchen Refrigerator
Standard King Room Room Type: Triple Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Safe, Ironing facilities, Heating Bathroom Hairdryer, Free toiletries, Bathrobe Kitchen Refrigerator Room Amenities Fold-up bed