Is this Shoreline West hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shoreline West hotel have a swimming pool?

No, this Shoreline West hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shoreline West hotel?

Best-rates for the Shoreline West hotel starts from $129 per night with includes Accessibility, Fireplace/Heating, Guest Services, Breakfast, Air Conditioner, TV, Balcony/Terrace, Toiletries, Parking, Wheelchair Accessible, Kitchen, Laundry, Business Services, Bedding/Linens, Wellness Facilities, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shoreline West hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shoreline West hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shoreline West hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shoreline West hotel?

Based on the information reported by the owner or manager, the Shoreline West hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shoreline West hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Mountain View - S Palo Alto by IHG | Hotel in Mountain View

8.8 (505 Reviews) | 1 Bathroom

Shoreline West Hotel | Holiday Inn Express Mountain View - S Palo Alto by IHG

Hotel in Shoreline West, Mountain View

Hotel in Mountain View with a coffee shop and free breakfast
Along with a fitness center, this hotel has a coffee shop/cafe and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, concierge services, and a 24-hour front desk are onsite.
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and laptop-compatible safes. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Bedroom

Pillow-top mattress

Air conditioning

Blackout drapes/curtains

Bed sheets

Heating

Free cribs/infant beds

Free newspapers

Iron/ironing board

Laptop-compatible safe

Desk

Soundproofing

Connecting rooms available

Turndown service

Phone

Free local calls

Breakfast

Free buffet breakfast available daily 6:00 AM–9:30 AM

1 coffee shop/cafe

Refrigerator

Microwave

Coffee/tea maker

Parking

Wheelchair-accessible parking and van parking available

Electric car charging station on site

Free self parking on site

Limited onsite parking

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Elevator

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Braille signage

Wheelchair-accessible public washroom

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Wheelchair-accessible fitness center

Activities

Golfing

Free bicycle rentals

Fitness center

Entertainment

Cable/satellite channels

MP3 dock

Tablet computer

40-inch LED TV

Premium channels

General

Computer station

Business center

Front-desk safe

Water dispenser

Gift shop/newsstand

Elevator

English

Hindi

Spanish

TV in lobby

Guest Services

Refrigerator

Microwave

Soundproofed rooms

Free cribs/infant beds

24-hour front desk

Daily housekeeping

Luggage storage

Concierge services

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 2 am express check-in available

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 30.0 per stay. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: usd 30.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Anthony

Dec 31, 2025 10:08:55 AM

Review Score: 6

Summary: The continental breakfast pictures on the website are false advertising. Only a few pieces of bread offered

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Accessible (Communications) Room Size: m² 1 King Bed	General Grab bar - in shower, Wheelchair-width doorways, Raised toilet seat, Number of bedrooms - 1, Shower only, Bathtub or shower, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Private bathroom, No rollaway/extra beds, Wardrobe or closet, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Wardrobe or closet, Room and bed type depend on availability check-in, Bathtub or shower, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Accessible (Communications) Room Size: m² 1 King Bed	General Grab bar - in shower, Wheelchair-width doorways, Shower/tub combination, Raised toilet seat, Number of bedrooms - 1, Bathtub only, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Accessible bathtub, Private bathroom, No rollaway/extra beds, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Shower only, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Private bathroom, Shower/tub combination, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Rollaway/extra beds (surcharge), Private bathroom, Shower/tub combination, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1